About: Join CCNG Member Greg Salvato, CEO of TouchPoint One, to kick off the discussion and discuss what contact center leaders must do to re-ignite employee engagement, performance, and retention.
Date: October 19, 2022, 2:00pm - 3:00pm EDT
Location: Virtual Event
“Acuity has made life so much easier for the leadership team! Having a balanced scorecard is a necessity in our environment.“
- Brandi Stadie, Senior Director of Veyo Contact Center Operations, Phoenix, AZ
“With TouchPoint One's advanced platforms and expertise, we've seamlessly integrated gamification into our performance management, boosting employee engagement and efficiency.“
- Mark Wilson, Chime Solutions CEO
“We are saving ourselves so much time and so many headaches. It is just a better way to work.”
- Tereasa M. Vukanovich, Manager, Regulatory Compliance & Audit