TouchPoint One
Careers

Contact Center Performance Management incorporates a wide range of technologies and functional disciplines including Performance Dashboards, Balanced Scorecard, Business Intelligence (BI), Reporting, data warehouse, business process management and workflow, big data and communications − and has become a mission-critical platform for customer-focused, world-class brands. TouchPoint One is a leader in this industry and continues to deliver the most innovative and ROI-driven solutions to market. If you are interested in joining us to transform the way leaders run their business, submit your resume for general consideration to jobs@touchpointone.com.



Current Openings


Client Success Consultant

TouchPoint One’s Customer Success team advises and guides our enterprise customers to implement Acuity, our industry-leading performance management and employee engagement software for contact centers. As a Client Success Consultant, you’ll help ensure customers are optimized and scaling easily through impactful engagements, while driving business and technical value. A key fixture of our Success team is the work our Success Consultants do to understand a customer’s business, work creatively to provide solutions to challenges, and ultimately help their business innovate and transform using Acuity.

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General Application

Interested in joining the TouchPoint One team? We are always looking for great talent and new team members to help us deliver innovative and ROI-driven solutions to the customer contact industry.


Help us transform the way leaders run their business and submit your resume for general consideration today.

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Benefits

There’s life at work and life outside of work. We want everyone to be healthy, travel often, get time to give back, and have the financial resources and support they need.



Product Sheets

Comprehensive
Health Plans


Product Sheets

Paid Volunteer
Time


Product Sheets

Healthy Food
and Snacks


Product Sheets

Generous parental
and family leave


Product Sheets

Learning and
Development


Product Sheets

Flexible vacation
and time-off