Solutions HR/Legal

HT Legal

"I need solutions that decrease or eliminate risk rather than add to it."

Unbiased, consistent performance management is inherent to Acuity.

  • Employee evaluations are consistent and standardized, dramatically reducing the risk of wrongful termination or related disputes.
  • Acuity’s native Messaging, Chat and Alerting modules make it easy to assure a common understanding of the contact center’s mission, goals, KPIs and compliance obligations across the organization and among all categories of personnel.

One Data Store | One Business Logic Platform | One Central Command


Acuity is designed to align and support every stakeholder within the contact center organization. Select your role below to find Acuity solutions to your specific challenges. Is Contact Center Performance Management the right solution for you? Click here for a check list of key issues to consider.