A-GAME Lifts Employee Awareness, Alignment and Engagement to
Strengthen Business Operations
INDIANAPOLIS, Indiana, March 1, 2018 —
TouchPoint One, the leading provider of employee engagement
and performance optimization solutions for contact centers,
announced today that TMC, a global, integrated media company,
has named A-GAME a 2018 CUSTOMER Product of the Year Award
“Without a serious plan to address employee stress, turnover
and disengagement, business performance suffers along with
shareholder value,” said Greg Salvato, CEO of TouchPoint One.
“The application of innovative game mechanics, analytics and
user experience design in solutions like A-GAME is emblematic
of our fanatical obsession to make it easier for employees to
succeed while helping organizations realize progressively
greater levels of efficiency, productivity and brand value.
We are sincerely grateful to TMC for recognizing TouchPoint
One with a 2018 CUSTOMER Magazine Product of the Year Award.”
A-GAME is the cloud-based employee engagement and performance
optimization platform that disrupts business as usual in the
contact center by transforming day-to-day work routines into
stimulating, formative and productive experiences. It raises
the bar on self-awareness and accountability, strengthens
teams and organizations, boosts management effectiveness and
capacity and maximizes the value of data, legacy and emerging
technologies as it attacks employee turnover, aptitude and
attitude challenges head-on.
“On behalf of both TMC and CUSTOMER magazine, it is my
pleasure to honor TouchPoint One with a 2018 Product of the
Year Award,” said Rich Tehrani, CEO, TMC. “Its A-GAME
solution has proven deserving of this elite status and I
look forward to continued innovation from TouchPoint One in
2018 and beyond.”
The 2018 CUSTOMER Product of the Year Award recognizes
vendors that are advancing the call center, CRM and
teleservices industries. The award highlights products
which enable their clients to meet and exceed the
expectations of their customers. The 20th Annual Products of
the Year Award winners will be published in the 2018 1st
quarter issue of CUSTOMER magazine.
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To learn more about the features and benefits of A-GAME,
visit the TouchPoint One web site.
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About TMC’s CUSTOMER magazine
TMC’s CUSTOMER magazine premiered in September 2012 and is the
industry’s new, definitive source for news, product information,
and strategies for communications that engage customers and
potential customers. Please visit
http://customer.tmcnet.com for more information.
TouchPoint One, Acuity and A-GAME are registered trademarks
of TouchPoint One, LLC. All other registered or unregistered
trademarks are the sole property of their respective owners.
© 2018 TouchPoint One, LLC. All rights reserved.