Events



Event: Customer Contact Week 2019
Date: January 15 - 18, 2019
Location: JW Marriott, Nashville, TN
Booth 319


About the Event:
We had a blast at New Orleans last January, but we're headed the City of Music this coming January 15-18. We're sharpening the agenda next year with more world-class speakers. The Expo Hall will have even more innovative and state-of-the-art technologies and networking activities for you to meet the people you should connect with most.

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About Us

TouchPoint One provides innovative enterprise performance management solutions to the world’s leading contact centers.

Founded by veteran call center executives, TouchPoint One is committed to delivering solutions that empower agents and managers, increase customer satisfaction and loyalty and maximize business performance. The Company’s Acuity product is a hosted software solution (SaaS) that enables clients to leverage disparate systems data to measure, report, analyze and derive actionable intelligence across every facet of the contact center operation. Acuity helps successful organizations improve employee performance, operational efficiency, customer satisfaction and financial results while reducing compliance, legal and other business risk.


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