Events



Event: PACE ACX ’20
Date: August 23-25, 2020
Location: Omni Amelia Island Plantation
Amelia Island, FL


About the Event:
The PACE Annual Convention & Expo is the perfect opportunity to engage with leaders from a variety of industries focused on customer experience. Learn about contact center industry best practices and emerging technologies that help make customer engagement more measurable and efficient.

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Event: Customer Contact Week
Date: June 22 - 26, 2020
Location: Caesars Forum, Las Vegas


About the Event:
Challenge the status quo! Immerse yourself in customer-centric initiatives alongside customer-obsessed colleagues with our dynamic keynotes, reinvented breakout sessions focused on industries (People, Contact Center Operations and CX & Design), Think Tanks, Site Tours and more!

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About Us

TouchPoint One provides innovative enterprise performance management solutions to the world’s leading contact centers.

Founded by veteran call center executives, TouchPoint One is committed to delivering solutions that empower agents and managers, increase customer satisfaction and loyalty and maximize business performance. The Company’s Acuity product is a hosted software solution (SaaS) that enables clients to leverage disparate systems data to measure, report, analyze and derive actionable intelligence across every facet of the contact center operation. Acuity helps successful organizations improve employee performance, operational efficiency, customer satisfaction and financial results while reducing compliance, legal and other business risk.


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