"I need solutions that decrease or eliminate risk rather than add to it."
Unbiased, consistent performance management is inherent to Acuity.
- Employee evaluations are consistent and standardized, dramatically reducing the risk of wrongful termination or related disputes.
- Acuity’s native Messaging, Chat and Alerting modules make it easy to assure a common understanding of the contact center’s mission, goals, KPIs and compliance obligations across the organization and among all categories of personnel.
One Data Store | One Business Logic Platform | One Central Command